Event Policies

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Please take some time to review our event policies below and if you have any questions or concerns please make sure to notify your Freak Out Coordinator.
  • Jumper Rental Policy - All jumpers will be rented out for the event from 11:30am - 5:30pm. If you would like to continue to use the jumper past the time above an additional fee will be added to your event. Please no Food, Drinks or Shoes inside the jumper at all times.

 

  • Event Planning Policy - Freak Out Party Team will be handling the coordinating of this event which includes the following items, please see below;

    • Freak Out Party Team will coordinate with your city’s park and recreation department to obtain the necessary park permit. However, please be aware that there is an additional fee associated to obtain park permits for non-residents vs residents of that city. 

    • Manufacturing of T-Shirts and ordering of any supplies needed for event.

    • Setup for Bounce Houses/Inflatable Jumpers.

    • Setup of all Audio equipment (Music) for event.

  • Coordination of Freak Out event 

    • Handing out all T-Shirts /Wristbands.

    • Catering of Snacks (if purchased)

    • Setup of all of the Freak Out games chosen by client. (Games vary based on event reservation)

    • Handing out Prizes for Participants

    • Deflating Bounce Houses/Inflatable Jumpers.

    • *Clean up  all Freak Out Games. *Please note: Freak Out Party Team is not responsible for any trash/debris/food/etc that is made at the event that was not caused by the Freak Out Party Team. Additional fee may apply if area is not clean according to parks and recreation.

  • The Freak Out Party Team will always provide you with a summary of your event and the charges associated with it to ensure you are well aware of the charges. Please keep in mind that the Freak Out Party team will not start any services until event contract is signed and deposit is received from the client. 

  • Deposit for Event Policy - In order to proceed with any services from the Freak Out Party Team a non-refundable deposit fee of $300.00 is necessary for all events. This deposit goes towards the manufacturing of T-shirts and ordering of supplies specific to your event and once this process begins it cannot be stopped because this will lead to delays in your event. We want to ensure that all of your event plans/supplies are met on a timely basis. 

  • Cancelation Policy - As previously mentioned the Freak Out Party Team top priority is giving you an unforgettable event and we are committing time and resources to this event and thus cancellation would result in lost income and lost business opportunities in an amount difficult to precisely calculate. Therefore, the following cancellation limitations will apply. 

        - If you (Client) requests cancellation of this event contract between  Freak Out 14 days  before the event,           Client shall receive a full refund. If client requests cancellation 13-8 days before the event,  (25%) of the                contract total will be owed to Freak Out Party Team. If client requests cancellation 7-4 days before the                event, (50%) of the contract total will be owed to Freak Out Party Team.  If client request cancelation of              event 3 days prior to event  Freak Out Party Team shall be entitled to (100%) of the contract total. In the              event of services are canceled , the card that will be used for any fees associated to cancelation of this                event will be the card that was used for the deposit. All charges are based according to the                                  cancelation policy.  

 

Please note: Reservations are based on the amount of participants for the event and if by any chance all of the participants are not present at the time of the event/show we do not refund the difference. It is very important to ensure that all registered guest will be attending this event so please confirm your guest count before registering for this event.

 

Please note: All parties are subject to park availability. Park will need to be reserved before event registration can begin. Also, Please call and make your FreakOut reservation 3 weeks prior to your event date. We want to make sure we give you an experience you will never forget! A minimum of 20 kids are needed to book an event. We can also accommodate larger sizes as well. A Freakout Party Team Coordinator will be able to discuss the above requirements with you as well. Please contact us if your have any questions. We will be more than happy to assist you!

Contact us today and schedule your next event!